Privacy Policy & Cookies Policy

Techno One Ltd

This Privacy Policy explains how Techno One Ltd (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you use our website, contact us, or use our services.

We are committed to protecting your privacy and handling your personal data transparently and securely, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Company Information

Company Name: Techno One Ltd
Company Registration Number: 16785560
Registered Address: 129 South St, 5 Cape Court, London, EN3 4GN
Email: info@techno1.co.uk
Phone: (+44) 07385667785
Website: https://www.techno1.co.uk/

2. What Data We Collect

We may collect and process the following types of personal data:

2.1 Information You Provide

  • Name

  • Email address

  • Phone number

  • Address

  • Enquiry details

  • Order details

  • Installation location

  • Any other information you voluntarily submit via forms, email, or phone

2.2 Automatically Collected Data

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time and date of visits

  • Referring URLs

3. How We Use Your Data

We use your personal data for the following purposes:

  • To respond to enquiries

  • To provide quotations

  • To process orders

  • To deliver and install products

  • To provide customer support

  • To send service-related communications

  • To improve our website and services

  • To comply with legal obligations

  • To prevent fraud and misuse

We do not sell, rent, or trade your personal data.

4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contractual necessity – to fulfil our services

  • Legal obligation – accounting, tax, regulatory requirements

  • Legitimate interests – improving services, security, communication

  • Consent – where explicitly given (e.g., marketing cookies)

5. Data Sharing

We may share your data with:

  • Installation partners or subcontractors (only when necessary)

  • Payment processors

  • Hosting providers

  • IT service providers

  • Legal or regulatory authorities if required by law

All third parties are required to respect your data and process it securely.

6. Data Retention

We only keep your data for as long as necessary:

  • Enquiry data: up to 12 months

  • Customer records: up to 6 years (for legal and accounting purposes)

  • Marketing consent: until withdrawn

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your data

  • Request correction

  • Request deletion

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, email: info@techno1.co.uk

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

However, no system is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

10. Children’s Data

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

11. Cookies Policy

11.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help improve functionality and user experience.

11.2 Types of Cookies We Use

Essential Cookies

Required for basic website functionality.

Analytics Cookies

Help us understand how visitors use our website (e.g., Google Analytics).

Functional Cookies

Remember your preferences and settings.

Marketing Cookies

Used for advertising and tracking (if enabled).

11.3 Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

Browser instructions:

  • Chrome: Settings → Privacy & Security → Cookies

  • Safari: Preferences → Privacy

  • Firefox: Settings → Privacy & Security

  • Edge: Settings → Cookies and Site Permissions

12. Changes to This Policy

We reserve the right to update this Privacy & Cookies Policy at any time. Changes will be posted on this page.

13. Contact

If you have any questions about this policy or how your data is handled, contact:

Email: info@techno1.co.uk
Phone: (+44) 07385667785

Last Updated: February 2026
Company: Techno One Ltd